Robocat intelligent software Robocat product license privacy agreement

Robocat classmate intelligent software Robocat classmate privacy protection description

preface

Smart Software for Robocat (hereinafter referred to as "Robocat" or "this product" or "this APP") is a device that can be bound to the smart hardware of Robocat (such as the Robocat Robot, etc.) to control the smart hardware products of Robocat through the mobile APP. This APP is provided by Suzhou Robocat Robot Co., LTD. (hereinafter referred to as "We", "Robocat" or "Company"). Thank you very much for your trust in Robocat. We are committed to protecting your privacy.

This Privacy policy will help you understand the following:

How do we collect and use your Personal information

How do we store your personal information

How do we share, transfer and publicly disclose your personal information

How do we protect your personal information

Your right to manage your personal information

Protection of minors' personal information

The scope of the Privacy Policy

Changes and revisions to the Privacy Policy

How to contact us

Entry into force of the Privacy Policy

We would like to explain to you through this Privacy Policy how we collect, use, store, share and transfer your personal information when using this APP, and how we provide you with access to, update, delete and protect this information. Before using this APP, please be sure to read and understand this Privacy Policy carefully, and use our products or services after confirming full understanding and consent. Once you begin to use this APP, you fully understand and agree to this policy, and consent to our collection, use, storage and sharing of your relevant information in accordance with this privacy Policy. If you have any questions, comments or suggestions about the contents of this Policy, you may contact us through the various contact details provided in this Privacy Policy.

How do we collect and use your Personal information

We collect and use your personal information for the following purposes as described in this Privacy Policy:

(A) To achieve the basic functions of this APP

1. Information collected through registered accounts. This APP needs to be bound to the smart hardware of the Robocat through the Robocat account, so as to control the smart hardware of the Robocat through the mobile phone. To this end, you need to register or log in through the Robocat User Center when using this APP. When you register for a Robocat account, Robocat will collect your mobile phone number, email address, user name and password, which is collected to help you complete the Robocat account registration and protect your account security. If you refuse to provide such information, you may not be able to register the Robocat account normally, and you may not be able to enjoy the account-based status update service provided by us (see point 6), but it will not affect your use of other functions of the APP.

2, registration time to collect information. In order to facilitate you to log in to the Robocat account, you can log in this APP and other products and services of Robocat through third-party accounts such as wechat. In order to achieve the above purposes, we may need to obtain and collect your third-party account information from third parties, such as nicknames and avatars. In addition to the above, at present, we will not take the initiative to obtain your personal information from third parties. If future business development needs to obtain your personal information indirectly from third parties, we will express the source, type and scope of use of personal information to you before obtaining it. If the personal information processing activities required by the company to conduct business exceed the processing scope authorized by you to the third party, we will obtain your express consent before processing your personal information. We will also strictly comply with relevant legal requirements and require third parties to guarantee the legality of the information they provide.

3, smart device binding function. This APP needs to be bound to the smart hardware of the Robocat through the Robocat account, so as to control the smart hardware of the Robocat through the mobile phone. In the process of setting up the binding, you need to provide the registered Robocat account and password, WiFi user name and password and other information, which is necessary to control the smart hardware of Robocat through mobile phones.

4. Collect information generated by intelligent hardware devices. In order to facilitate you to control your smart hardware through this APP, we will connect your smart hardware through WiFi and obtain the relevant content information generated by your smart hardware. For example, for the Robocat sweeping robot, We will collect the IP address of your device to help us configure the network of the sweeper. We guarantee that collecting IP address and other information is legal, necessary, and fair. Due to the fact that the function of configuring the network is to run in the background, there may be a situation of silently collecting information such as IP addresses.you can use this APP to control the Robocat sweeping robot to clean the designated area, intelligent recharge, timed cleaning, set the do not worry mode, fault alarm, and view the use time and life of the filter, main brush, side brush and other consumables. This information is only used for you to view the content generated by your smart hardware through your mobile phone, and to facilitate you to share it with other friends and users through this APP to view, use or manage. It will not be used for any other purpose without your express authorization.

5. Third party sharing. You can share the information obtained in this APP with your friends through third party platforms. In the process of your sharing, the third-party platform will require you to log in or register, you need to manually enter your user name and password in the third-party product to register or log in. The APP does not save or monitor the user name and password of third-party products, and will not send your mobile phone number or the user name you use in the APP to a third party.

6. Status update service. When the APP fails or the task is executed, in order to receive the status information of the device in time, the status update service will be started automatically after the software exits, and Ali push SDK is also integrated, which is only used to receive the status of the smart device in time, and does not do other purposes. It is functionally necessary to improve the user experience, and is only used for this function.

(2) The power of application

When you complete the installation of this section, you can choose whether to allow us to collect your GPS location information through the pop-up window. If you agree that we collect your GPS location information, we will not associate the collected location information with your account and identity information, or record your movement trajectory, only for the networking of smart devices and obtaining the country code; You can also choose whether to allow the camera function through the pop-up window. This function will not be used for taking photos or videos, but only for scanning codes. You can also choose whether to allow the storage permission through the pop-up window. This permission is only used to record the logo information and share the function; Refusal to provide the above permissions will affect your normal use of other functions of the APP.

1. User experience improvement plan. In order to ensure the safe operation of the software and services and maintain the normal operation of the basic functions of the software, we may collect the International Mobile Device Identity Code (IMEI), mobile User Identification Code (IMSI), network device address (MAC address), sensor information, phone model, phone system version number, system number, system ID number, and AndroidID number , screen resolution, Internet access type, IP address, OAID, AndroidID, CPU serial number, current APP name, version number, package name, running process information, paste board information, software use time and frequency, software crash log MEID, ICCID, SN, SUCI, SUPI, software installation list, location, contact People, call records, calendars, SMS messages, local phone numbers, pictures, etc., such information does not involve your personal identity and other private information, and is only used to count the number of users of our products, analyze the use of products, investigate the causes of crashes, reduce crashes, and constantly improve our products. The third party SDKS we access mainly serve the needs of you and other users, so we may adjust the third party SDKS we access to meet new service requirements and business function changes. We will provide you with the latest information about access to third-party SDKS in a timely manner. The third party SDKS currently accessed by the App are listed as follows:

(1) Ali Life iot SDK

Name of Supplier: Alibaba Group

Type of personal information: Network device address (MAC), sensor information, AndroidID number, geographical location, device operating status information, smart device (i.e. IOT device) information

Features/Services: Smart IoT device development management, smart device connection, message push, video push function

Website link: https://www.aliyun.com/?spm=a2c4g.750001.J_3207526240.1.4cc1677aoINctM

Privacy Policy Links: https://terms.alicdn.com/legal-agreement/terms/privacy_sdk_description/20220901154750955/20220901154750955.html?spm=a2c 4 g. 11186623.0.0.387 b30e59MX4FE

Purpose and scenario: The integration of our products with Ali Life Internet of Things SDK requires the collection of the above information for the distribution network of smart devices, the binding of smart devices, and IOT communication.

(2) Millet

Third party name: Xiaomi Technology Co., LTD

Function: Used to push messages to Xiaomi mobile phone users

Types of personal information collected: device identifier (IMEI, MEID, Android ID), application list, storage information device information; Wi-Fi address; Operator information

Request permission to call: View WLAN connections; Read external memory card; Start up; Read the status and identity of the phone; Write to external memory card; Retrieve the running application

Website link: https://dev.mi.com/console/appservice/push.html

2, solve your feedback problems. You can feedback to us the problems you encounter in using this APP through the APP's "More - Robocat Classmate Mall - Customer service". If you do not have an account with us, you need to provide us with your mobile phone number, email address or QQ number so that we can contact you and answer your questions. If you have registered an account with us, you can also send us feedback by logging in to the User Center. We will analyze the information mentioned in the previous paragraph to find out the cause of the problem and try to solve the problem. The contact information provided by you in the feedback will only be used for our customer service to communicate and feedback with you, except for the explicit consent of the user and the explicit provisions of the law, the Robocat will not provide any third party with the contact information you provide.

(4) Security guarantee

In order to improve the security of your use of the services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations or relevant agreement rules. We may use or integrate your account information, device information, software usage information, and information that our affiliates and partners have obtained your authorization or shared in accordance with the law for identity verification, detection and prevention of security incidents, and take necessary records, audits, analysis and disposal measures in accordance with the law.

(5) Exceptions to authorized consent

According to relevant laws and regulations, the collection of your personal information in the following circumstances does not require your authorization (if necessary, this agreement is also deemed to be your authorization to collect and use) :

Related to national security and national defense security;

Related to public security, public health and major public interests;

In connection with criminal investigation, prosecution, trial and execution of judgments;

In order to protect the life, property and other major legitimate rights and interests of the personal data subject or other individuals, but it is difficult to obtain your consent;

The collected personal information is disclosed to the public by you;

Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

Necessary to conclude a contract according to your requirements;

Necessary to maintain the safe and stable operation of the products or services provided, such as detecting and disposing of faults in the products or services;

Necessary for legitimate journalism;

When an academic research institution carries out statistics or academic research in the public interest and provides the results of academic research or description to the outside world, it de-identifies the personal information contained in the results;

Other circumstances stipulated by laws and regulations.

How do we store your Personal information

The personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China.

If it is necessary to transfer relevant personal information collected in China to overseas institutions in order to process cross-border business, we will comply with laws, administrative regulations and the provisions of relevant regulatory authorities. We will ensure that your personal information is adequately protected, such as anonymization, encrypted storage, etc.

We store your personal information only for the period necessary for the purposes of this policy and for the time required by laws and regulations.

If we stop operating our products or services, we will promptly stop the activities of continuing to collect your personal information, notify you of the notice of cessation of operations in the form of one-by-one delivery or announcement, and delete or anonymize the personal information stored by us.

How do we share, transfer and publicly disclose your personal information

(1) Sharing

We do not share your personal information with any company, organization or individual, except in the following cases:

With your express consent, we will share your personal information with other parties.

We may share your personal information in accordance with laws and regulations, litigation dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.

Within the scope permitted by laws and regulations, it is necessary to share your personal information in order to protect the interests, property or safety of the company, its affiliates or partners, you or other users of the company or the public.

To the extent that our affiliates provide services to you or to us, we may share your personal information with our affiliates. However, we only share necessary personal information, and the processing of your information by affiliates is governed by this Privacy Policy. If the affiliated company wants to change the purpose of processing your personal information, it will again seek your authorization and consent.

We do not share your personal information with third-party advertisers, app developers, open platforms, or other partners unless we have your express authorization and consent. We may provide these partners with aggregated information, anonymized information, or other information that does not personally identify you. For example, we might tell an app developer how many people have installed their app.

We may share your personal information with our suppliers, service providers, consultants or agents solely for the purposes stated in this Privacy Policy to provide better customer service and user experience. These suppliers, service providers, consultants, and agents may provide us with technical infrastructure services, analyze how our Services are used, and measure the effectiveness of advertising and services